Privacy Policy for K7Tracks Marketplace

Introduction

K7Tracks Marketplace (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our platform to buy or sell new and used items. By using K7Tracks Marketplace, you agree to the terms of this Privacy Policy.

Information We Collect

  1. Personal Information: We collect personal information you provide when creating an account, listing products, or making purchases. This includes:

    • Name: Your full name.
    • Email Address: Used for communication and account verification.
    • Shipping Address: Required for delivering purchased items.
    • Payment Information: Includes credit/debit card details or PayPal information.
    • Contact Details: Phone number and other relevant contact information.

  2. Transaction Information: Details about the products you buy or sell, including:

    • Product Details: Information about the items listed or purchased.
    • Payment Methods: Types of payment used.
    • Shipping Information: Details about shipping methods and tracking.
    • Transaction History: Records of all transactions made through the platform.

  3. Usage Data: Information on how you interact with our platform, including:

    • IP Address: Your computer’s internet protocol address.
    • Browser Type: The type of browser you use.
    • Browsing History: Pages and features you interact with on our platform.
    • Device Information: Information about the device used to access our services.

  4. Device Information: Information about the device you use to access our services, including device type, operating system, and mobile network information.

  5. Location Data: We may collect information about your location to improve our services and offer location-specific features.

How We Use Your Information

  1. To Facilitate Transactions: Process transactions, send order confirmations, and provide customer support.
  2. To Improve Our Services: Analyze usage data to enhance user experience, develop new features, and improve our platform’s functionality.
  3. Marketing and Communication: Send you promotional materials, updates, and notifications. You can opt-out of marketing communications at any time.
  4. Security and Fraud Prevention: Monitor and ensure the security of our platform and protect against fraudulent activities.
  5. Personalization: Customize your experience by showing content and advertisements tailored to your interests.

Sharing Your Information

  1. With Sellers and Buyers: Necessary personal information is shared between buyers and sellers during transactions.
  2. Service Providers: Third-party service providers who assist in payment processing, shipping, and analytics.
  3. Legal Requirements: When required by law, or to protect our rights and the safety of our users, we may disclose personal information.
  4. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

Protecting Your Information

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. This includes encrypted data storage and secure server environments. Our measures include:

  1. Encryption: We use SSL encryption to protect sensitive information transmitted online.
  2. Access Controls: Access to your personal information is restricted to authorized personnel only.
  3. Regular Security Audits: We conduct regular security audits to identify and address vulnerabilities.
  4. Data Anonymization: When possible, we anonymize data to reduce the risk of identification in case of a data breach.

User Rights

  1. Access and Correction: You can access and update your personal information through your account settings.
  2. Data Deletion: Request the deletion of your personal information, subject to legal and operational retention requirements.
  3. Opt-Out: Unsubscribe from marketing communications via the link provided in the emails or through your account settings.
  4. Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us understand user behavior, track website performance, and improve our services. You can manage cookie preferences through your browser settings. Types of cookies we use include:

  1. Essential Cookies: Necessary for the functioning of our platform.
  2. Performance Cookies: Collect information on how users interact with our site.
  3. Functionality Cookies: Remember your preferences and enhance the user experience.
  4. Targeting Cookies: Deliver advertisements relevant to your interests.

International Users

K7Tracks Marketplace operates globally. By using our platform, you consent to the transfer and processing of your information in countries where we operate. We ensure that your data is protected through appropriate safeguards, including:

  1. Data Transfer Agreements: We use standard contractual clauses approved by relevant authorities.
  2. Third-Party Compliance: Ensure that third-party service providers adhere to our privacy and security standards.

Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes through our platform or via email. We encourage you to review this policy periodically to stay informed about how we are protecting your information.